Friday, December 27, 2013

The Art of Networking

Networking is a critical part of growing any business. It's through networking that people are able to make connections with potential customers and others in their field, which helps them grow their sphere of influence and get their name known. While many people understand the importance of networking, few people have the skills mastered that allow them to make full use of all its benefits. Here are some tips to allow even the greenest entrepreneur to master the art of networking.

Creating an Effective 30-Second Pitch
Once you've begun to develop your business, one of the most important marketing techniques you should master is the 30-second pitch. A 30-second pitch is a brief, easily understood summary of the business that you can give when you meet a new connection.

No one wants to listen to a long-winded explanation when they meet someone new. It will drive them away and make you seem less interested in forming connections and more interested in just selling. The pitch instead should be a brief introduction to what you do and intrigue the listener into learning more. Work on developing a pitch that's informative, but also informal in tone and easy to work into a conversation.

Mastering the Business Card
Like the 30-second sales pitch, the business card should be something that helps to capture a person's eye and tells them all they need to know about your business. Networking events typically involve exchanging countless business cards and speaking with numerous people. It can be difficult to keep track of everyone. Once the event is over, people will sit down and look at the business cards they collected. The ones they can connect with a face or that spark interest are the ones most likely to be remembered and entered into a contact list.

Make sure your contact information is easy to use and displayed prominently. The headline on the card should capture the essence of the business. Consider using a unique design that complements the card and represents you (or the person you're creating cards for). The more ways the card can stand out from the crowd, without being too crowded or distracting, the better.

Widening the Circle of Potential Connections
Networking is not just about meeting potential clients. It's also about meeting others within your own field. Others within the field can serve as advisers and mentors, helping new businesses to succeed. We all have different strengths and weaknesses. Developing a strong network within the field can lead to recommendations, partnerships on projects, and referrals from others whose strengths complement your own.

When working on creating this branch of the network, however, it's also important to reciprocate. Few people will be interested in getting to know and work with a person who doesn't seek to help others, too.

Forming Genuine Connections
The purpose of networking is not to offer a 30-second commercial that others will forget once it's out of sight. Networking is about developing genuine relationships.

When you take a person's business card, make sure you also take the time to follow up with them later on. Send cards for holidays and anniversaries. Make it a point to check in and make occasional conversations about topics outside of work to get to know the actual person.

People are more likely to want to do business with those they feel a personal connection with. Taking the time to develop these personal relationships can help improve your reputation and ensure you're viewed in a positive light by others in the business world.

Networking is an important part of developing a business. It's how many entrepreneurs gain mentors, friends, and business leads. Effective networking requires the ability to properly advertise your business while still maintaining an open and friendly demeanor. Keeping the above tips in mind will get you started on the exciting path of building a wide and complete network.

Branding on a Budget: Four Steps for Brand Consistency

All companies can benefit from developing a consistent brand image. The brand definition and features may encompass everything from logos to color palettes to fonts, but it must be maintained consistently across marketing collateral, presentations, correspondence, and proposals. Your brand image may even influence your office décor, if you have logos or product photos as part of your furnishings. Keeping everything in sync is difficult, especially as time passes and the company grows or expands its product line. Here are a few tips to help you keep your brand elements consistent.

1. Develop a logo.
In the long run, it pays to have a professionally created company or brand logo as the centerpiece of your company's identity. A custom logo doesn't have to be expensive, but it should be simple, eye-catching, and unique.

Unless you're a graphic artist or you already have a great one on staff, work with a designer for logo creation. While there are libraries of standard logos you can choose from, it's worth it to have a logo custom designed by an experienced graphic artist who can capture the essence of your business. Try to resist the temptation to design your own logo using PowerPoint or a similar program because it will probably always look amateurish. You also won't be able to generate all the different file types you need for various media.

2. Pick a color scheme.
Once you've found a graphic designer to work with, ask him or her to create a corporate color scheme for you while they're working on the logo. The color scheme should include two or three colors that coordinate well together, and it should include light and dark shade variations of the chosen colors.

The experienced eye of a graphic artist will come up with fresh designs and color schemes that you'll love, even though you might not have considered them on your own. When you settle on your colors, you can ask the designer to provide the Pantone color code values and the CMYK equivalents to prevent inconsistencies that occasionally occur if people try to "eyeball" the correct shade on future documents.

3. Create a style set and templates.
If you use page layout or word processing applications, you'll want to create a custom style set that includes fonts, heading styles, margins, and spacing defaults so your documents always have a consistent look and feel. A graphic artist's expertise will come in handy here, too, by giving your documents an appealing look.

Consider installing the style set for new employees when they join your company, or have IT set them up for you, so employees automatically create consistently formatted documents and presentations. It's a huge time saver when you don't have to reformat every document before publishing it.

4. Post a branding "book" or style guide.
A style guide doesn't have to be complex, but it does need to make the guidelines for logo usage and other branding elements clear. To help ensure consistency, include the standards for color values, official product and company names, and links to corporate templates. It only makes sense to have a style guide if employees will use it, so try to keep it simple if you can.

Creating a recognizable brand requires consistency to avoid muddying brand identity. By following a few guidelines, you can help ensure that prospective customers will instantly recognize your brand.

Monday, December 23, 2013

Preparing a Sales and Marketing Plan for 2014

As the year draws to a close, many companies are preparing to review and develop their marketing plans for 2014. A solid marketing plan will articulate a vision for the company in the new year, including how the group is going to expand and what the revenue goals should be. Developing a solid plan requires quite a bit of forethought and planning. Here are the three steps that businesses should use to get themselves prepared for the upcoming year.

1. Determine where the company is going



It's not enough to simply say that the company is going to make a certain amount of money in the upcoming year. A good marketing plan will determine what markets, geographical areas, and populations the business can expand into and how that will affect revenue. There should also be estimations about how much the company is depending upon past customers returning and what percentage can realistically be expected to spend again.

2. See how the company is going to get there



This will encompass the company's plan to generate revenue and meet the goals described in step one. In 2014, there are a variety of marketing techniques that should be considered. A company can produce excellent copy or presentations, but without a solid, well-rounded marketing campaign, it will go nowhere. Everyone knows about the importance of working online, but many neglect the print world. Yet a stunning 73 percent of customers prefer to receive printed announcements rather than email announcements from their preferred brands. Consider some of the following marketing techniques.

Direct mail


According to Target Marketing magazine, direct mail had the highest rating for customer acquisition, contact, and retention ROI. One of the biggest problems companies face with direct mail is that few people are experienced with the medium and how to run a campaign. If this sounds familiar, work with someone who is used to this type of print marketing.

Print advertising


Customers have indicated that they prefer paper ads, especially when shopping. An estimated 69 percent of shoppers depend on newspapers for information about brands and deals.

Integrated marketing


Many people use their smart devices for nearly everything. While print advertising is effective, it often works best when integrated with online campaigns. For example, include QR codes on pamphlets to take people to the company website or ordering page. This will drive traffic and help you reach across demographics to include everyone on and offline.

3. Measure progress and revise when necessary



Schedule benchmarks throughout the year to see how well the company is reaching its goals. These benchmarks should be reasonable and take into account how much time marketing techniques require to be effective. For example, a new direct mail campaign may not be as effective when it is first launched. After a few mailings, however, customers may begin to recognize the brand and give it more recognition.

At the same time, the team must be willing to revise when necessary. If the company is falling short, examine the ROI of different lead generation and conversion techniques. See if revisions are possible or if the budget money would be better allocated elsewhere. If the company is surpassing expectations, revise expectations so as not to shortchange what the company is capable of producing.

Developing a successful marketing campaign is an important step in preparing a company for the upcoming year. Taking the time to research and create a practical plan will give everyone a clear picture of the expectations and will guide the business to the next level.

Tuesday, November 26, 2013

About Your Copy

Before we start, let's get one thing clear. This post is not about the copies we make for you on our copy machines. It's about the copy (text) that appears on your website and in your promotional materials. No matter what type of business you run, copy affects every part of your business. It's the cornerstone of your marketing, and it affects the executive team, the HR department, and every aspect of the organization.

How?

To answer that question, let's first take a look at what copy is and what it is not. Copywriting is the act of producing written text (copy). It's not the same as "copyright," which refers to one's legal right to produce and publish content. Wikipedia explains copywriting as "writing copy (text) for the purpose of advertising or marketing. The copy is meant to persuade someone to buy a product or influence their beliefs."

That second part is especially important because it's the key differentiator between success and failure in copywriting. Weak copy will be thrown in the trash, while good copy will move the recipient to the desired action you want them to take. This applies not only to advertising and marketing but to any type of business and even personal communication.

Effective copywriting is sometimes referred to as "a salesman in print." It can be seen in brochures, billboards, websites, emails, TV and radio ads, catalogs, and many other places where the goal is to move someone to a desired action. That action might be purchasing your product, engaging with your company, or picking up the phone to request more information. In short, copywriting is all about making the recipient move and act.

Copywriting dates all the way back to the nineteenth century, when the newspaper industry was beginning to boom. At that time, copywriting referred to the words written by journalist being copied from their desk into the newspaper. Times may have changed, but copywriting is as crucial now in helping to sell your products as it was then in helping to sell newspapers.

Good copywriting answers the problem of how to get more sales.

Two big buzzwords today are content marketing and inbound marketing. Both essentially refer to copywriting. While effective copywriting is part science and part art, the fact is that anyone can create copy that moves people to act. Well-crafted copywriting doesn't need to be full of hype or written with bold typefaces and capitalization that beats people over the head.

There are three basic steps you can take to create compelling copy.

1. Know your audience. It should be a given that you know exactly who you're creating the copy for. The more you know about your target audience, the easier it will be to create powerful copy. A demographic profile can help you not only create your copy but also know who you will be sending that content to. The following are some examples of data you'll find in a demographic profile:
  • Gender

  • Age

  • Family Status

  • Income

  • Occupation

  • Interests
2. Focus on them, not you. Everyone wants to be the center of attention. This applies in copywriting as well. The focus should be on the recipient, not how great you are. Your copy should answer the question: How will the products and services you offer benefit your customers and make their lives easier? Your copy must be able to answer the #1 question in every recipient's head: "What's in it for me?" In terms of copywriting, your product or service is far less important than its ability to fulfill your customers' needs.

3. Always include a call to action. Always. No matter what marketing medium you use to send and communicate the copy, there should always be a call to action. Never assume that the recipient will know what you want them to do next. Tell them exactly what the next step should be. Should they call, fill out a form, or visit your showroom? Make it crystal clear.

It takes time, skill, practice, and patience to become a master copywriter. For businesses that want to produce effective copy that moves people to act, following these three simple steps can go a long way toward achieving that goal. Communication tools may be expanding and evolving, but one thing will never change: the need for good, effective copywriting. Bad content produced across multiple marketing channels will work just as poorly as it did across one.

Change the words used to communicate your uniqueness and to tell your story, and you will change your business.

Saturday, November 23, 2013

5 Ways to Make More Money Simply by Using Your Time Well

We entrepreneurs want to do everything personally. This often includes menial tasks that can cost us money. Sure, we get the satisfaction of doing it ourselves, but that satisfaction comes at the cost of profit. Broken faucet? We're on the job! But the time spent fixing that plumbing is time we didn't spend on the business, and that lost time could have earned us far more than what we saved by doing the job ourselves.

Making money is rarely about saving it. It's largely about getting more out of every second of every day. When people talk about the richest people in the world, they don't just talk about their net worth. Instead, they talk about how much money they make per second or per hour. That's because deep down, we all know that life is a marathon, not a sprint. It's about making proper use of our time so we make more money per hour.

So how can we accomplish more in less time? Here are five ideas to get you started.

1. Focus on the Jobs That Make the Most Money

There are plenty of things an entrepreneur has to get done, and not all of them are business-related. Marketing, house cleaning, link building, and customer service are just some examples. Which of these isn't like the others? Which one won't make you money? If you answered house cleaning, you're right. Time is money, and if you spend your time on the little things, you'll end up sacrificing the big things -- the jobs that can pay for your food, rent, and car.

Time management isn't just about finding time to do everything. It's about prioritizing and finding the time to do the right things.

2. Relax

Many of us wrongly associate relaxation with lethargy or laziness. Nothing could be further from the truth. While most people would find it unthinkable to relax when they have a business to run, that's not true for those who make hundreds of dollars per hour.

Relaxation allows a person to create space between their work and themselves. It gives them the time to rest, and with that time the ability to see the forest for the trees. Bury your nose in your work, and you'll start to lose perspective. Time off helps to maintain that edge.

Taking some time to relax also lets you recharge. Most entrepreneurs handle multiple aspects of the business every day -- juggling numbers, thoughts, ideas, and who knows what else. Even in short bursts, such activity can be extremely tiring and can rob a person of their energy in record time. An entrepreneur low on energy is more likely to miss out on an important detail or two, and that can spell disaster down the road.

3. Get a Personal Assistant

A personal assistant is there to make life easier for you and to sort out the little things, which is great since it lets you focus on the big issues instead. For as little as eight dollars per hour, you can hire someone who will perform basic tasks, such as making sure your bills get paid on time or doing your grocery shopping for you. If you develop a good relationship with your assistant and they prove trustworthy, you could even end up using them to sort through your email, so only important messages get your attention.

Depending on your situation, you might not even need your assistant to be in the same country. Virtual assistants can work well as researchers and email handlers from anywhere in the world.

4. Find Out When You Do Your Best Work, and Work Then

Each person has a different rhythm. Stephen King works in the morning and until noon. So did Henry Miller, who would work from morning till afternoon, spending evenings with friends. They understood they had a rhythm. Instead of fighting it, they embraced it fully.

You should do the same. Figure out when you do your best work. Make a chart if it helps. Once you figure out when the best ideas come and when you feel in the zone, work out your schedule so it coincides with your ideal work time.

5. Get a Maid

A clean workspace is a usable workspace. It's relatively easy to find people who can clean your house, wash your dishes, and cook. Those chores take time you could be spending on marketing a new product. Focus on making enough to afford to pay someone to clean your floors, while you ensure your financial independence and future.

When it's all said and done, it really boils down to this: You need to figure out which aspects of your life make the most money and which ones can be delegated. If it isn't worth your time, don't do it. It's as simple as that.

Saturday, November 16, 2013

Times They are a Changin'

If your business is planning to rebrand itself (whether through a name change, a new logo, a business merger, or some other means), remember the name and/or logo is not the only thing that changes. Rebranding can be a large-scale operation that involves effort from multiple departments. While your to-do list may seem endless, here are a few of the top items to consider to ensure your rebranding process runs smoothly:
  • Create a list of all printed collateral that needs to be updated (such as letterhead, envelopes, business cards, flyers, brochures, labels, forms, notepads, and packaging). Give us a call anytime if you have questions about turnaround times, company colors, logo changes, quantity purchase discounts, or anything else related to your printing needs.


  • Update your trade show booth, banners, posters, giveaways, company pens, name-tags, and other trade show related materials.


  • Keep customers in the loop by mailing "we're changing our name" postcards, including a blurb in your newsletter, and providing social media mentions (among other things).


  • Update employee bios. Add your new name to each employee's company bio to show the transition. For example, "Mark Davis has worked at XYZ Company since it was founded in 1989, when it was called ABC Company."


  • Change your name and logo on invoices, accounting templates, quote preparation software, and other types of reporting software.


  • If you're considering a web domain name change, make sure the new domain name is available before switching, and then set up your old web address to forward automatically to your new website to ensure a smooth transition.


  • Update email addresses and consider using an auto-responder to remind people to update their email address books. Also update email signatures and inform readers your address will be changing so they can update their spam blockers -- especially if you send email newsletters.


  • Ensure your phone service provider has the correct company name, so it shows up correctly on caller ID.


  • Inform all professional organizations, business groups, subscription services, and other interested parties of your name change.


  • Update on-hold marketing messages and voice mail messages. Consider using both names with a greeting such as: "Thanks for calling XYZ Company, formerly known as ABC Company."
We know that rebranding can be a daunting task, but you don't need to go it alone. Our team of printing professionals can help you every step of the way. When it comes to updating your print collateral, we're here to help, from developing creative new ideas to carrying the finished products to your document storage area. Give us a call today.

Why Authenticity is the Key to Growing Your Business

When it comes to content marketing, you can try all the advertising, promotional, and PR ploys, but authenticity remains key. What is authenticity, you might ask? Simply stated, it means staying true to your business values: who you are, who you serve, and what you do. It may sound like a no-brainer, but very few companies are able to withstand internal pressures or external turbulence without losing their authenticity, according to a recent study.

How to apply authenticity
It all starts from the top, so set a vision that your company's personnel understand, embrace, and can implement. Then ensure that your "authenticity" motto aligns with your business goals, so you can clearly demonstrate to stakeholders such as investors and lenders that you have a growth strategy in place. Here's how to do that:

Be real
Sounds easy, right? But you'd be surprised how many companies lose their operational soul, delve into every sector deemed profitable, or adopt strategies that are counter to their mission. Define what your business does -- its mission and vision -- and stick to those core values.

Be charitable
Ever heard of something called "corporate social responsibility"? Well, CSR is one way an organization can give back to society-at-large and the communities in which it does business. Consumers love that, and it's a win-win for both the company and the aid recipients.

Be consistent
Don't give mixed messages that might lead to mistrust and confusion, both of which could make you lose customers down the road. Stay close to your values, mission, and vision as much as possible. For example, Apple's tagline is "Think different." All of the company's products and services somewhat match that slogan.

Back up what you say
To build trust and customer loyalty, your word must be credible. If you want to establish a solid reputation, make sure your company delivers on its operational commitments. For example, if "Maintain customer satisfaction 24/7" is your tagline, prove it to patrons in the way your handle things like complaints, merchandise delivery, and service quality.

Be responsive
The last thing you want is bad press, so don't let word-of-mouth tarnish the reputation you've spent years, if not decades, building and growing. Be quick in handling customer inquiries as well as questions from any other relevant party. Think regulators, business partners, activists, and consumer groups.

Respect privacy
Build solid privacy practices in the way your company operates, especially when it comes to archiving online data. In this age, everything business-related is kept on the "cloud," so make sure your cloud provider has implemented effective policies to safeguard your company's data, as well as your customers' private information.

Cultivate your client base
To grow your business, you must cultivate your clientele. These include your existing and past customers, along with a mishmash of interested parties ranging from prospects to social media followers. It's important to cultivate fans because, while some may be unable to buy your product or service today, they definitely will in the future. Plus, they'll encourage their friends to do the same.

Polish your reputation
Don't spare any opportunity to polish your reputation, establish authority in your industry, or seize on a good PR occasion. Being authentic also means burnishing that authenticity every now and then, so everyone will take notice, including your competitors.